Frequently Asked Questions
Everything you need to know about making fresh sparkling water at home.
How long does a Carbonating Cylinder typically last?
A standard 60L Carbonating Cylinder can produce up to 60 liters of sparkling water, depending on the level of carbonation you prefer and the type of sparkling water maker you use.
What is the return policy for SodaStream machines?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.
How do I exchange my empty CO2 cylinders?
You can exchange your empty cylinders through our online exchange program or at participating local retailers. Simply trade in your empty cylinder for a full one and only pay for the price of the gas refill.
Are SodaStream carbonating bottles BPA-free?
Yes, all our plastic carbonating bottles are made from high-quality, BPA-free plastic. Please note that they have an expiration date printed on the bottle to ensure safety under high pressure.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long does shipping take for online orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.